ssb77 Casino is committed to protecting the personal data of every player who uses our platform. This Privacy Policy explains what information ssb77 collects, how it is used, with whom it may be shared, and the rights available to you under the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable Philippine laws. Please read this document carefully before using any ssb77 service.
What ssb77 promises about how your data is handled — in plain terms before the full legal text below.
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Sign In to ssb77ssb77 Casino ("ssb77", "we", "us", "our") is the data controller responsible for the personal information you provide when registering and using the ssb77 platform at ssb77.club. ssb77 processes personal data in accordance with Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, and applicable regulations issued by the National Privacy Commission (NPC) of the Philippines and the Philippine Amusement and Gaming Corporation (PAGCOR).
References to "you", "your", or "Player" in this Privacy Policy refer to any individual who accesses or uses the ssb77 platform, whether as a registered account holder or as a visitor to ssb77.club.
ssb77 collects the following categories of personal data:
2.1 Registration Data. When you create an ssb77 account, we collect: full legal name; date of birth (to verify you are 21 years of age or older, as required by PAGCOR); residential address in the Philippines; registered email address; Philippine mobile number; and username.
2.2 Identity Verification (KYC) Data. Prior to processing withdrawals, ssb77 is required by PAGCOR regulations and the Anti-Money Laundering Act (Republic Act No. 9160, as amended) to verify your identity. This may require collection of: copies of a valid government-issued photo ID (such as a PhilSys National ID, passport, SSS ID, or driver's licence); proof of address; and proof of ownership of the payment method used.
2.3 Financial Data. ssb77 collects records of deposits, withdrawals, and transaction history in Philippine Peso (₱). ssb77 does not store full payment card numbers. GCash account numbers and Maya account references associated with your account are stored in encrypted form solely for payment processing and reconciliation purposes.
2.4 Gaming Activity Data. ssb77 records your gaming activity — games played, bet amounts, outcomes, session durations, and responsible gaming tool usage — as required by PAGCOR for regulatory reporting and as necessary for the provision of ssb77's services.
2.5 Technical Data. ssb77 collects IP address, device type and operating system, browser type and version, and session identifiers. This data is used for security monitoring, fraud prevention, and platform optimisation.
2.6 Communications Data. Records of your communications with ssb77 customer support — including live chat transcripts, email correspondence, and support ticket history — are retained for service quality and dispute resolution purposes.
ssb77 collects your personal data through the following means:
ssb77 processes your personal data for the following purposes and on the following legal bases under RA 10173:
5.1 ssb77 does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances.
5.2 ssb77 may share your personal data with the following categories of recipients, to the extent necessary and subject to appropriate data protection safeguards:
5.3 All third parties with whom ssb77 shares personal data are required by contract to handle your data in a manner consistent with RA 10173 and ssb77's data protection standards.
6.1 Some of ssb77's service providers, technology partners, and game software providers may be located outside the Philippines. Where ssb77 transfers your personal data outside the Philippines, it does so only where: (a) the receiving country provides an adequate level of data protection as determined by the NPC; or (b) appropriate safeguards are in place, such as contractual clauses approved by the NPC; or (c) the transfer is necessary for the performance of your ssb77 account contract.
6.2 ssb77 takes reasonable steps to ensure that any international transfer of Philippine player data is conducted in compliance with RA 10173 and NPC guidelines on cross-border data flows.
7.1 ssb77 retains your personal data for as long as your account remains active and for such further periods as are required by applicable legal and regulatory obligations.
7.2 Account registration data, KYC documents, and transaction records are retained for a minimum of five (5) years following account closure, as required under PAGCOR regulations and the Anti-Money Laundering Act.
7.3 Marketing consent records are retained for the duration of your account and for three (3) years following withdrawal of consent, to demonstrate compliance.
7.4 Customer support communications are retained for three (3) years following the resolution of the relevant interaction or dispute.
7.5 Technical logs and IP address data used for fraud detection are retained for twelve (12) months unless a specific security incident requires longer retention.
7.6 Upon expiry of the applicable retention period, ssb77 will securely delete or anonymise your personal data.
8.1 ssb77 uses cookies and similar tracking technologies on ssb77.club to: maintain your login session; remember your platform preferences; detect and prevent fraudulent activity; and analyse platform usage patterns to improve the ssb77 experience for Filipino players.
8.2 Essential cookies are required for the platform to function and cannot be disabled. Analytics cookies help ssb77 understand how players use the platform. Marketing cookies are used only with your consent to personalise promotional content within the ssb77 platform.
8.3 You may manage your cookie preferences via your browser settings. Disabling non-essential cookies will not prevent you from using the core ssb77 platform, but may affect certain personalisation features.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by ssb77:
To exercise any of these rights, please contact ssb77's Data Protection Officer (see Section 14). ssb77 will respond to verified data subject requests within fifteen (15) business days, or such longer period as permitted by the NPC for complex requests.
ssb77's platform is a real-money gambling service. PAGCOR regulations and Philippine law strictly prohibit persons under the age of twenty-one (21) from participating in any gambling activity in the Philippines. ssb77 does not knowingly collect personal data from persons under 21 years of age.
If ssb77 becomes aware that personal data has been collected from a person under 21, the relevant account will be immediately suspended, any balance will be forfeited in accordance with ssb77's Terms and Conditions and PAGCOR guidelines, and the data will be deleted subject to any legal retention obligations.
If you are a parent or guardian and believe a person under 21 has registered an ssb77 account, please contact ssb77 support immediately.
11.1 ssb77 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit; encryption at rest for sensitive data including KYC documents and payment references; role-based access controls limiting employee access to personal data on a need-to-know basis; regular security audits and vulnerability assessments; and two-factor authentication requirements for account access.
11.2 Whilst ssb77 takes its data security obligations seriously, no information security system is completely impenetrable. Players are reminded to maintain the security of their ssb77 login credentials and to report any suspected unauthorised access to their account immediately.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ssb77 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, as required by NPC Circular No. 16-03 and RA 10173. Where the breach is likely to result in a high risk to affected individuals, ssb77 will also notify affected players directly without undue delay, using the contact information registered on their ssb77 account.
ssb77 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, NPC guidance, PAGCOR requirements, or ssb77's data processing practices. Material changes will be communicated to registered players via email to the registered address or via a prominent notice on the ssb77 platform. The date of last update is displayed at the top of this document. Your continued use of ssb77's platform following notification of changes constitutes your acknowledgement of the revised Privacy Policy.
ssb77 has designated a Data Protection Officer (DPO) as required under RA 10173. To exercise your data subject rights, raise a privacy concern, or contact the DPO, please use the following channels:
Email: [email protected] (subject line: "Privacy / Data Request") — plain text address, not a clickable link.
Live Chat: Available 24/7 in English and Filipino via the ssb77 platform. For data subject requests, please identify yourself as contacting the DPO team.
ssb77 targets acknowledgement of all privacy requests within 24 hours and substantive response within fifteen (15) business days. Where a request requires more time to process, ssb77 will notify you of the estimated timeframe and reason for delay.
If you are not satisfied with ssb77's response to your privacy request, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) via their official channels.